We've got answers to your questions.
We get it, nobody knows everything. So we've pulled together answers to our top-asked questions as a helpful starting point.
Frequently Asked Questions
How do I store fresh pecans and other nuts?
Always refrigerate or freeze your pecans and other fresh nuts. Due to being fresh and their oil content, pecans and other fresh nuts may become rancid or stale if left in a cabinet or stored at room temperature for extended periods of time.
Fresh Nut Storage Tips
To ensure your pecans and other fresh nuts maintain their unprecedented freshness and crisp flavor, we encourage you to keep these simple storage tips in mind.
- Shelled pecans and other fresh nuts can be kept in the refrigerator for about nine months and for up to two years in the freezer.
- Pecans and other fresh nuts can be thawed and refrozen repeatedly during the two-year freezing period without loss of flavor or texture.
- Airtight containers, such as jars with lids, are best for storing pecans and other fresh nuts in the refrigerator.
- Sealed plastic bags are best for storing pecans and other fresh nuts in the freezer.
- In-shell pecans can be stored in a cool, dry place for six to 12 months.
- After removal from cold storage, pecans will stay good for an additional two months.
What is your return policy?
We want you to be completely satisfied, or we will make it right. We make it our goal to provide you with the highest quality products. If you feel you need to return something, please contact us as soon as possible (within a week of receiving your items because these are perishable food products). Please note that fresh pecans are naturally a perishable item.
What is your shipping policy?
It is our goal to get your orders out to you as soon as possible, most commonly in the same day the order was placed. We work very hard to help you save as much money on shipping as possible. For this reason, if we are able to package your items in a way that makes you eligible for a cheaper shipping option, we will do so and then refund the savings directly back to you.
Are your pecans and other fresh nuts gluten free?
Absolutely! Gluten is found in wheat, rye and barley, so our pecans and other fresh nuts are naturally gluten free.
How do I order wholesale?
Bulk Wholesale Products
We are honored to service many high-end restaurants, gourmet candy-makers, nut roasters and specialty bakeries nation-wide with our high-quality farm fresh pecans and other nut products. If you are interested in quality in quantity, let us know!
Cases Available in:
Halves
* Jr. Mammoths
* Improved Natives
* Large
* Medium
* Topper
Pieces
* Extra Large
* Large
* Medium
* Small
* Midget
When can I order chocolate-covered nuts, fruit and candy?
Our chocolate-covered items are delicious year-round. However, we only offer shipping on these chocolate-covered items October - May, as the warmer temperatures may distort the beautiful candied goodies in shipping. If you have a hankering for our chocolate-covered goodies and you are in the Afton, Oklahoma area, stop by year-round and stock up on your favorite.
I have a different question.
If you have any other questions not listed above, please feel free to contact us by calling (918)257-6887 or email us at info@millerpecancompany.com. We would be happy to help you!